RETURNS

Refund and Returns:

How can I Request a Reprint OR Refund?

PrintedArt.ink is committed to ensuring our customers are satisfied with their purchases. Should you discover any defects in our canvas prints, such as issues related to looseness, waviness, bubbles, scratches, or fading, rest assured that we will rectify the problem at no additional cost to you. This may involve either replacing or repairing the defective canvas print.

To facilitate a swift reprint or refund process, kindly provide a digital image illustrating the damage or defect, accompanied by a detailed description of the issue. When describing the problem, please be as thorough as possible. For assistance, reach out to us at help@printedart.ink, and we will be more than willing to help.

Returns Procedure: Please email us photographs of the damaged product at help@printedart.ink. Upon receiving the images, we will review them within 24 hours. If the damage is verified as a manufacturing defect, a Return Authorisation number will be issued to you, allowing you to proceed with the return of the products.

Returns Window: Products can be returned within 14 days from the date of receipt.

Refund Method: Refunds will be processed through the original payment method used during purchase, whether it be a credit card or PayPal. Refunds are typically completed within 7 business days.

Responsibility for Return Shipping Costs: PrintedArt.ink will cover the cost of return shipping.

Please ensure all communication is conducted in English.